GoMotoTrip
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GoMotoTrip
🇺🇸 English ▾
  • 🇺🇸 English
  • 🇫🇷 Français
  • 🇩🇪 Deutsch
  • 🇳🇱 Nederlands
  • 🇮🇹 Italiano
  • 🇪🇸 Español
  • 🇵🇹 Português
  • 🇷🇺 Русский
  • 🇯🇵 日本語
  • 🇰🇷 한국어
  • 🇸🇦 العربية
GoMotoTrip

Contact Us

Contact Us2026-07-12T06:29:02+08:00

Contact GoMotoTrip Support

Click or drag a file to this area to upload.

Phone

  • Our team is based in China, so email is usually the fastest way to reach us. For a pre-sale question, include your bike model and year, design reference or colors, and shipping country. For order support, include your order number and a short description of the issue.

SUPPORT

  • Email is the preferred support channel. We review messages on business days and reply as soon as possible. Complex fitment, paint or delivery questions may require additional checking before we answer.

HEADQUARTERS

  • No. 318, Jingang Avenue, Nansha Street
    Nansha District
    Guangzhou City
    Guangdong Province
    China
Will my fairing arrive safely?2026-06-05T22:34:45+08:00

Yes. We have been shipping fairings worldwide for nearly two decades. Every box is packed with clean, waterproof foam padding. We know exactly what it takes to get them there in one piece. Your fairing will arrive just the way it left our workshop.

Will injection-molded fairings fit with my OEM bodywork?2026-07-13T14:32:26+08:00

They are designed around the standard OEM-position mounting layout for the listed model and year. Dry-fit all panels and confirm brackets, stays, clips, and gaps before final tightening. Repaired brackets, bent stays, converted lighting, aftermarket exhausts, or other non-standard parts can require adjustment.

Will compression-molded fairings fit with my OEM bodywork?2026-07-13T14:32:28+08:00

They are made for the listed motorcycle and model-year shell, but they are not direct injection-molded replacements. Dry-fit every panel first; minor drilling, trimming, or alignment adjustment is expected, especially when brackets, stays, or other parts have been repaired or changed.

Where is GoMotoTrip based?2026-06-05T22:35:07+08:00

We are based in Guangzhou, China, right where our factory is. That is how we keep prices direct and quality controlled from start to finish.

Where do you ship to?2026-05-28T16:37:33+08:00

We ship worldwide. USA, Canada, Europe, Australia, Asia, and pretty much everywhere else. If you are unsure whether we cover your country, just drop us a message. We will confirm.

When will I receive the tracking info for my order?2026-05-28T16:38:05+08:00

Tracking info is sent via email once your package is shipped. It usually takes a few days after dispatch for the tracking number to show movement. That is normal.

What’s the difference between street fairings and race bodywork?2026-07-13T14:32:27+08:00

Injection-molded street fairings are virgin ABS aftermarket panels produced with OEM-grade molds for the standard street-bodywork layout; they are painted to order. Compression-molded street kits also use virgin ABS and can require minor drilling, trimming, or alignment. Race bodywork is hand-laid fiberglass, supplied undrilled, and intended for closed-course track preparation.

What’s included in an injection-molded street-fairing price?2026-07-13T14:32:28+08:00

The base price covers the injection-molded street-fairing package and the selected paint design shown on the product page. A clear or black windscreen and heat shield are included. A mounting bolt kit, tank cover, seat cowl, and some model-specific pieces are optional where offered. Standard China Post shipping is free to most countries; some remote destinations may require a partial shipping charge. Confirm the selected options for the exact order contents.

What’s included in a race bodywork set?2026-07-13T14:32:27+08:00

Included parts vary by motorcycle and product listing. Confirm the product photographs and selectable options for the exact package. Fasteners, a seat pad, a windscreen, and other parts are included only where stated on that product page; tank covers, air ducts, paint, and other extras may be optional.

What’s included in a compression-molded street-fairing price?2026-07-13T14:32:28+08:00

The base price covers the compression-molded street-fairing package and the selected paint design shown on the product page. A clear or black windscreen and heat shield are included. A mounting bolt kit, tank cover, seat cowl, and some model-specific pieces are optional where offered. Standard China Post shipping is free to most countries; some remote destinations may require a partial shipping charge. Confirm the selected options for the exact order contents.

What shipping methods do you offer?2026-05-28T18:32:52+08:00

Free shipping is included in the price. For US orders, we ship via sea freight plus local carrier (UPS or FedEx) for final delivery. For other countries, we ship via China Post airmail.

If you need faster delivery, China EMS express is available at an additional cost. Just ask for a quote before ordering.

What payment options are accepted?2026-05-28T16:37:20+08:00

We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe, which also supports Apple Pay and Google Pay. You can also choose Klarna, Affirm, or Afterpay for buy-now-pay-later options at checkout.

What material is used for injection-molded street fairings?2026-07-13T14:32:26+08:00

Injection-molded street fairings use virgin ABS aftermarket panels produced with OEM-grade molds. The material is selected for strength, heat resistance, and a stable painted finish.

What material is used for compression-molded street fairings?2026-07-13T14:32:28+08:00

Compression-molded street fairings use virgin ABS aftermarket panels. Unlike injection-molded kits, they are hand-finished and may require minor drilling, trimming, or alignment during installation.

What if my shipment is delayed?2026-05-28T16:38:10+08:00

Delays can happen. Customs processing, weather, or shipping volume can all cause holdups. If your package is past the expected window, contact us with your order number. We will look into it for you.

What if I want to return a kit?2026-05-28T16:38:31+08:00

You can return a kit within the return window if it does not meet your expectations. No restocking fee, but return shipping is on you. If there is a defect, a paint issue, a fitment problem, or damage, contact us. We will sort out a replacement. Check our Returns and Refunds page for the full policy.

What if I receive a damaged fairing piece?2026-05-28T16:38:34+08:00

It is rare, but if a piece arrives damaged, we will replace it at no charge. Let us know within 48 hours, keep the part unused and in its original packaging, and send us a photo. We will handle the rest.

What if customs asks for more information?2026-05-28T16:38:28+08:00

If customs contacts you, they usually need some documentation to process the release. We can provide an invoice and shipping details if needed. Just let us know and we will send it over right away.

My tracking hasn’t updated in weeks – should I worry?2026-05-28T18:28:21+08:00

Depends on where you are located. For US orders, your package travels by cargo freight. Once it is on the boat, tracking goes quiet until it reaches the destination and clears customs. That is normal.

For other countries, it is shipped via China Post airmail. Tracking usually updates at key points: when it leaves China, when it arrives in your country, and when it is out for delivery. If it has been stuck at the same status for a while, feel free to reach out. We will check for you.

Either way, hang tight. It is on its way. If it has been significantly longer than expected, contact us with your order number. We will look into it.

Is it possible to modify logos to the kits?2026-06-05T22:35:34+08:00

Yes. We can modify, remove, or add logos to any design. Want a Repsol without the text? Want your name on the tail? Just let us know before production starts.

I haven’t received a dispatch email2026-05-28T17:37:48+08:00

Dispatch emails are sent automatically once the shipping label is created. If you have not received one, check your inbox and spam folder first. Still nothing? Let us know and we will resend it manually.

How to place an order on GoMotoTrip.com2026-06-05T22:34:54+08:00

Here is how it works:
0. Select your favorite fairing product.
1. Add it to your Cart page.
2. Calculate shipping to your country.
3. Click Proceed to Checkout.
4. Fill in your billing and shipping details.
5. Pick a payment method and agree to the terms.
6. Click Place Order.

You will receive confirmation by email and SMS. If your country is not listed for shipping, just contact us and we will sort it out.

How much does a custom race-bodywork design cost?2026-07-13T14:32:27+08:00

Custom paint is optional only when offered on the race product page. Pricing varies by design, motorcycle, and selected finish. Send a clear reference and confirm the written quote before ordering; the bodywork still requires model-specific installation work.

How long does race bodywork take?2026-07-13T14:32:28+08:00

Production timing depends on the selected finish and the current workshop schedule. Transit time varies by destination and shipping service. These are estimates, not guaranteed delivery dates; contact us before ordering if you are working toward a specific track or event date.

How long do painted street fairings take?2026-07-13T14:32:27+08:00

Painted-to-order street fairings normally require about 15 working days for production. Transit time depends on the destination and selected service and can take 20 or more working days on standard routes. These are estimates, not guaranteed delivery dates; contact us before ordering if you have a deadline.

How do injection-molded street fairings fit?2026-07-13T14:32:26+08:00

Injection-molded street fairings are designed around the standard OEM street-bodywork layout, with OEM-position mounting points pre-drilled. Dry-fit the complete kit before final tightening. Repaired brackets, bent stays, converted lighting, aftermarket exhausts, or other non-standard parts can require adjustment. Professional installation is recommended.

How do I receive updates after placing my order?2026-05-28T16:51:49+08:00

You will get email notifications at key stages, when the order is received, when production starts, and when it ships. If you ever want a status update in between, just reply to any of our emails. We will check for you.

How do I install an injection-molded street fairing?2026-07-13T14:32:27+08:00

Transfer the required OEM clips, rubber grommets, and brackets. Start all fasteners loosely, align the complete set, and tighten only after the panel gaps are even. Do not force a panel into position. Professional installation is recommended.

How do I install a compression-molded street fairing?2026-07-13T14:32:28+08:00

Transfer the required OEM clips, rubber grommets, and brackets. Keep all fasteners loose while aligning the set, and complete any necessary drilling or trimming before final tightening. Professional installation is strongly recommended for compression-molded kits.

Does race bodywork come painted?2026-07-13T14:32:27+08:00

Unpainted race bodywork is supplied in white gel coat. It still requires complete test fitting, marking, drilling, trimming as needed, surface correction, sanding, priming, and the painter’s normal preparation process. Optional custom paint is available only when offered on the product page, but model-specific fitting and installation work is still required.

Do you ship to PO boxes?2026-06-05T22:34:58+08:00

We do not ship to PO boxes, unfortunately. Most carriers will not deliver large packages like fairings to PO box addresses, and they often get returned. Please provide a street address for delivery.

Do you have the paint color code for me?2026-05-28T16:45:10+08:00

We do our best to match your desired color, but please understand we cannot guarantee 100 percent match to factory paint codes. If you are planning to paint your tank or wheels to match the fairings, we recommend working with a local paint shop who can color-match in person. We are unfortunately not able to provide an international color code for that.

Do you accept custom painted fairing orders?2026-07-13T14:32:27+08:00

Yes. Custom color and graphic changes are available at no additional paint-design charge on painted street fairing kits when clear instructions or reference images are supplied. We confirm feasibility and the design details before production starts.

Can I use race bodywork on the street?2026-07-13T14:32:27+08:00

Race bodywork is designed for closed-course competition and is not a direct replacement for street bodywork. It may not provide OEM mounting locations for mirrors, lights, turn signals, or license-plate equipment. Check your local regulations and the specific product contents before considering any non-track use.

Can I reduce import taxes?2026-07-13T14:24:24+08:00

No. GoMotoTrip declares commercial shipments accurately and cannot lower the declared value, mark an order as a gift, or provide an inaccurate invoice. Import duties, taxes, brokerage fees, and other destination charges are the buyer’s responsibility unless an approved shipping quote states otherwise. Please check with your local customs authority for current rules and charges.

Can I purchase individual pieces of a fairing?2026-06-05T22:35:03+08:00

Yes. We sell individual fairing pieces. If you need a specific part, whether for a custom project, after a crash, or an older model, just let us know your bike model and which piece you need. We will check availability and quote you. No need to buy a full set if you only need one part.

We keep molds for most models, so chances are good we can still make the piece you need, even for older bikes. For crash replacements, sending us a photo of the damage helps us confirm the right part quickly.

Can I order a design not featured on your website?2026-06-05T22:35:38+08:00

Absolutely. The designs on our site are just examples. If you have a specific design in mind, a MotoGP replica, a custom color scheme, or something completely your own, send us a reference photo. We will make it happen.

Can I cancel a fairing order?2026-05-28T18:17:39+08:00

You can cancel within 2 days of placing the order, no questions asked. After that, production may have already started. If the fairing has been painted, we cannot cancel, but we can work with you on the cancellation fee.

Can I buy just the decals or stickers?2026-05-28T19:40:36+08:00

No, we do not sell decals separately. The graphics on your fairing are decals that are applied during the painting process and then sealed under clear coat. This means they will not peel or fade like an exterior sticker would.

Are there customs and import charges?2026-07-13T14:24:24+08:00

Import duties, taxes, brokerage fees, and other destination charges are the buyer’s responsibility unless an approved shipping quote states otherwise. GoMotoTrip declares commercial shipments accurately and cannot lower the declared value or mark an order as a gift. Please check with your local customs authority for current rules and charges.

Are the graphics painted on?2026-07-13T14:32:27+08:00

Graphics on painted street kits are normally applied over the base color and sealed beneath clear coat. Exact paint colors and graphics are confirmed from the selected design or an approved custom reference before production.

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